Lady behind the counter told the man in front of us he needed to buy insurance and he refused saying it was included. When it was our turn we were told we weren't covered by any insurance and to buy some through dollar, I refused. She then offered to prepay for fuel even though that was already included through easyrentcars.
When she actually processed the booking she couldn't avoid the fact it said that insurance was included that she tried to pretend wasn't there.
The cars in our section were all old and there was only about 3-4 of them.
Would never go through Dollar again.
Terrible service, unreasonable demands. The two elderly Middle Eastern men had trouble even using a computer and couldn't process a card payment—so frustrating.
The staff was responsible and patient in helping us select a vehicle, but they constantly tried to sell us a full tank of gas and road assistance, which was quite annoying!
The staff will insist on adding insurance under the pretense of mandatory coverage
Pay for Car Rentals with Crypto
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Planning to rent a car on your next journey? Subscribe to Get $100 coupons for new users！
Please enter a valid email address
Know our privacy policy - you can easily unsubscribe any time!
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Dollar staff less than honest
Relevant Reviews on Dollar LOS ANGELES INTL AIRPORT
Doreen Barrie
-
-
-
-
View more >Bertram Nahum
-
-
-
-
View more >Woodrow Jenny
-
-
-
-
View more >Berton Harold
-
-
-
-
View more >Archibald Samuel
-
-
-
-
View more >