Truly Awesome

The store is easy to find, just a few minutes' walk from the train station. The staff was very friendly and upgraded me to an Audi, which was a brand-new car with only 2000 kilometers on it.

Picking up and dropping off the car was very convenient, with fast and efficient service.

The service was enthusiastic, and picking up the car at Zurich Airport was convenient. However, if your English isn't good, it can be quite challenging.

Overall Europcar is great and the cars provided are amazing, the type of car, the ease of registration, every was nearly perfect. However my only negative comment is during departure from geneva, the staff at the counter at the parking did not help me in my baby chair at all, he just pointed at the chair which was outside the office and i had to carry it, assemble it in the car by myself without guidance so i have to figure it out while he was playing with his phone in the office. I am paying for that service and expected at least some sort of guidance and help to get it to my car. For all those driving parents out there they would know the hassle of figuring out different baby chairs and how to attach them to the seat. Other than that, the staff where i dropped off in Zurich was amazing, i did not get his name but well done to you sir!

Car was great. The Audi we reserved wasn’t available but we were placed in a car we liked just as much. We’ll definitely use Europcar again. Thank you.

Also easy to use.