“YOU ARE NOT SMARTER THAN THOUSANDS OTHERS TELING YOU TO RUN AWY FROM THIS COMPANY. JUST LISTEN TO US”
About RIGHT CARS:2.0/10
Right Car rental should be wipe out of business. They are rip of company, as well as Economy rentals - the same strategy to lure customers with low price, charging them 2 or 3 times more than originally stated. We ended up cancelling our rentals, since they denied our personal insurance with $2,000.000 liability insurance coverage( they requirement is $300,000)?
Basically, they are counting on your tiredness, and brazen requests you will have no other choices. I had cancelled my reservation on the spot, which person at the counter gladly proceeded with.
Their raining should be 0, and no advertisement on car rentals web pages at all.
SCAM, SCAM, SCAM,SCAM....
We waited at the airport for over an hour for the free shuttle, it never showed. Another car rental company was nice enough to give us a ride to the office. Once there, we discovered that there were very few rentals available and the customer service staff was not helpful. They demanded that we carry $300k in liability insurance and provide documentation of such. We did not have it so we were told we had to purchase their insurance, which raised the cost significantly. We decided not to rent with them because of their unethical business practices.
Tried hard to charge me for lots of stuff I didn't need. Tried to charge me extra for a bigger car because they didn't have the smaller one I reserved. Tried to convince me I needed to pay an exorbitant fee for a toll transponder I didn't need. Etc.
Horrible experience. Was charged insurance even though it was prepaid through Easyrentcars. They said "this did not appear in their files". Good thing I had my receipt on hand!!! Then they still charged $2000 to my credit card for insurance deductible. Worst Manager ever. Forced to take Sunpass for $10/day. Everyone who came was super pissed off by the experience as well.
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the staff was very rude, car was dirty, and was charged extra fees at pickup that was not listed onl
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