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The worst rental experience ever!

Reviewed: Tue, May 21, 2019
About RIGHT CARS: 2.7 /10
Absolutely the worst car rental experience we’ve ever had!! The charges that we had agreed to through Easy Rent Cars were only the beginning. We were surprised to learn that we HAD to buy RIGHT CAR liability insurance even though I produced the documentation from my Canadian insurance company stating that I was covered (add approx $25.00 to our final bill) They then proceeded to inform me that we had no choice but to purchase the SUNPASS and that would be another $10 per day of rental. The car was less than clean when we got it and the smell of cigarette smoke was overwhelming!! The gas tank was at 3/4 full, when we got it also! When traveling on the highway the car felt like the front wheels were going to fall off and we were afraid to go over 55 mph. The car rental that was suppose to be $52.34 Canadian ended up costing us over $100.00 $US when Right cars were finished with the bill! Anyone considering renting from this firm ... save yourself some money and frustration ... rent from a reputable agency. It was an extremely frustrating start to a vacation!! Never again!!!
Special | Compact Or Larger - Vehicle Determined On Pick-up or similar

Relevant Reviews on RIGHT CARS FT LAUDERDALE AIRPORT

J.Rodriguez

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Economy | Ford Fiesta or similar
Reviewed: Mon, Dec 2, 2019
“You get what you pay for”
About RIGHT CARS: 8.7 /10
El auto tenia muchos defectos cosmeticos
About QEEQ: 10.0 /10
Excelente

View more >
Economy | Ford Fiesta or similar
Reviewed: Sat, Jul 27, 2019
“Awful from start to finish.”
About RIGHT CARS: 6.0 /10
Right cars is an awful company. They forced me to purchase liability insurance and then didn't actually let me use it when there was a situation where a lady next to my rental car claimed that the passenger side door hit her car. There was no damage to the passenger side door, at all, but the lady was awful and Right Cars' customer service was the PITS! Finding the drop off location was a nightmare and having someone help was bad, too.

View more >
Economy | Ford Fiesta or similar
Reviewed: Thu, Jul 11, 2019
“Read the fine print”
About RIGHT CARS: 7.7 /10
We should have been told about the need to purchase the SunPass and the fact that it was an outrageous $13/day when most tolls were under $1.50
About QEEQ: 8.0 /10

View more >
Economy | Ford Fiesta or similar
Reviewed: Thu, Jun 13, 2019
“Bad car rental agency”
About RIGHT CARS: 6.3 /10
They tell everyone there who is using their own insurance, that their property coverage isn't high enough, even though they have different values and the only notice is the liability amount minimum required... thereby forcing everyone to get additional insurance. There isnt communication on how to find the car rental place. Thereby making it a long and confusing search.

Jim Clark

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Economy | Ford Fiesta or similar
Reviewed: Sat, Feb 16, 2019
“The money I tried to save wasn't worth the headache”
About RIGHT CARS: 5.7 /10
Location is ghetto, the office is a closet on the side of a repair garage that was made into a office. The first car they tried to give us had a brake light out. So they switched us to a car with major dents and a check engine light on. The inside of the glass was so dirty when the sun hit the glass I couldnt see out of it. The car had 3/4 of a tank of gas at pick up, how do you replensih 3/4 tank? It should be full and returned full.
About QEEQ: 8.0 /10

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