I’ll do it again

If you didn't purchase full insurance from the store, you'll likely be blamed for tire and glass issues when returning the car. When picking up the car, its condition was mediocre with many scratches. I took photos for a long time but didn't get clear pictures of the glass and tires, and was ultimately forced to accept the claim of damage when returning the car.

You took a commission, so the rental company tries to earn it back by any means.

The car model from the order was not available, and there were no similar ones either.

Cars always exceed expectations, full option, clean great car, very long queue due to bank holiday which is understandable, people at the counter were friendly but of course they have to try to sell insurance, just make sure you know exactly what you want when you get there and you won't get more offers.

It took a long time to pickup the car at customer service. Main delay was due to my CDW status. I was informed that when I booked via Easyrentcars I had not sign any Collision Damage Waiver and was asked to pay for the additional insurance. This was a shock to me as my credit card (Visa) had always covered my CDW and I have never had any problems with booking cars before. Green Motion informed me that my booking via Easyrentcars required Collision Damage insurance as there was no WAIVER. I had to resolve this dispute with the manager who reluctantly provided me with a waiver form to fill out and I avoided the additional CD insurance costs. My suggestion would be for Easyrentcars to clarify the CDW status on the booking screen to avoid any confusion with the rental company even though the included basic insurance indicates Collision Damage Waiver, Theft Waiver and Third Party Liability protection.