Generally goid

Satisfactory

We requested to use UnionPay but the charge was still in the local currency. They pushed for insurance, which is more expensive there, but it can be less hassle in case of an incident. The car was relatively new and in good condition. Inexplicably, an additional amount of about ten Australian dollars was charged to my credit card three days later. I asked for an explanation but received no reply.

Average. Handling violations is very troublesome. Charging an extra day fee for late car return is quite unreasonable.

There were no lines at the Budget counter at Perth Airport when picking up and returning the car. The staff was very friendly and patiently explained the rental details and traffic rules in Western Australia. We received an almost brand new car with only a few hundred kilometers. Overall, this was a great rental experience!

Waited a very long time to get the car, having had a very quick process to sign up and get the keys