Will use this company again in Japan.

The vehicle cleanliness was average, the scratch and collision repairs were rough and untimely, and the car was very old!

The car appeared very old and worn out. It's unacceptable to rent out a 10-year-old car. It didn't feel safe on the highway and the air conditioning was inadequate.

- Customer service was very proactive in reaching out once the booking is confirmed. Along the way till the collection, there was regular touch point to finalise my booking to add snow tyres, etc rental etc - Pick up at Airport which is very helpful. They were in contact to help me locate them - No counter at the airport, handover was carried out at the carpark - Handover was in Tokyo at my hotel which is very convenient - Rather surprised and disappointed with the condition of the car. Rather old, lots of scratches and just look unappealing - Performance of the car was average. The car lacks power and it is especially challenging in Japan's hilly condition

Good platform to pull the available resources for customer. So it is good.

The car is very old and we pay the high price and expecting me to write good review not anymore

Everything was a breeze. Flexibility to arrange to return the car at our preferred location instead of the designated point for a fee.