Car fitted in 4 large suitcases without parcel shelf in place. Unfortunately hire company wouldn’t let us leave it so it had to sit in front of back seats entire journey.

Unfortunately Covid has affected rental business, there are less choice of cars, winter tires where not yet installed, or allocated to companies with fleet. The check in was managed by one person alone that was doing his best, but the process took long. Keddy / Europcar is till a top rental and their cars are very often in perfect conditions, as was mine. MIlan Linate has moved the parking of the rentals in a different tower and you need to get two elevetors and pass through a bridge. Not easy, and a long way to walk.

Car was fairly new, but had some damage, and a few damaged panels had to be pointed out to staff. Car also had no water in the screen washer reservoir. Staff were great and helpful. No issues whatsoever.

Had doubts about booking through Easyrentcars.com after reading reviews but went ahead and booked. Smooth process and no issues whatsoever. Got the best price on the Internet. Thanks!

I was charged 36€ extra for no reason I am yet to discover, impossible to get them on the phone and rectify the problem

All fine so far

Like: Car gave good mileage...it was equipped with snow chains and reflector jacket in case of any emergencies
Dislike: Car was by default set for Italian language which was little tricky to change back to english..