Terrible Europcar

Very efficient and friendly service. Guys very helpful. Very fast and good choice of cars.

Great service, friendly staff.

The additional coverage cost 20E per day

it would be useful to know that you need to go to the Europe car pick up ahead of time as we had been looking for a company called Keddy

I booked a 7 seater car as I had 6 people in our party. I was given a long wheel base 9 seater mini bus. As soon as I drove it it was clear that the brakes needed repairing. I went straight back into the office but the representative had gone and closed up. I phoned the next day but no answer and finally got through the following day and returned the vehicle, not for a 7 seater as booked but another large minbus. Where we were staying in Rome this was a real problem as we couldnt get the van on the driveway. Please, if someone books a people carrier can you not give them a large bus which struggles to park or get down very narrow lanes. Thank you

Good