The car was in generally good condition and clean but had some minor faults (tyre pressure and poor steering). Drop off in LA airport was difficult as we could no locate the Avis centre and ended up at Budget.

Best deal available by a significant margin

La voiture que j'ai eu en premier, très jolie voiture,une Genesis 80, as due être retournée au comptoir car elle devait subir une maintenance. La deuxième voiture,en échange, Mazda 5,sortait de révision mais indiquait quand même une batterie de clef de contact faible. J'ai changé la pile,ayant peur de rester coincé . La deuxième voiture était moins propre que la premiere. Pensez a donner une voiture révisée pour les locations longues. Enfin,un détail qui est important,la première voiture avait un gps et pas la deuxième,ce qui est un problème.

Sur le site tout s'est bien passé. Bonne remise,très satisfait du service.

The person who helped us at check in was marvellous

Reliable

Once again getting issued with a compact SUV when mid sized ordered. Car and service was acceptable just wish didn't have to fight to get what was booked

Easy to use and got the price I paid for.

Like: Once I found where I was supposed to be, the Avis agent was nice and very tolerant of my pissed off demeanor.
Dislike: When I searched for 'rental cars' in Sitka, AK I tried AVIS first but they were all sold out, so I began looking for any car rental company. EasyRentCars came up in the search. When making the reservation, I selected "Downtown Sitka" as the pick up location, then submitted the reservation. I then received an email saying that it would take 1-3 days for me to receive a confirmation of my reservation. NOT GOOD- I was going to be on a cruise ship with no way of checking email. Also NOT GOOD was that the response had a different pick up location- the Airport- which is NOT downtown Sitka, which meant i would need to take a cab from the ship to the airport. I emailed them and got a snotty response about me not selecting the correct location, which is not true since I know Sitka very well and picked Downtown on purpose. Each port I docked in, I had to try to connect to Wi-Fi to check emails....and not once did I ever receive a confirmation email. So on the day of my arrival, I had no idea if I even had a car or not, or where to pick it up, so I ended up paying for a cab to take me to the airport so I could look for EasyRentCars- which did not exist. I wandered over to the Avis counter to ask the guy if he'd heard of EasyRentCars and oddly enough he had my reservation at the Avis desk and said that EasyREntCars was just a go-between. I was quite pissed at that point...never in any communication with EasyRentCars did they even mention that this was Avis.