Was a bit confusing but the overall experience was good.
P.Guymer
Germany
Reviewed: Sat, Dec 2, 2023
About Alamo:8.0/10
It was difficult to understand what Alamo were charging me as the amounts they blocked on my credit card did not correspond to my quote from Qeeq. In the end, what they charged me was correct.
I booked an Audi A6, but when I went to pick it up, I was only offered a Touareg or a BMW 5-Series for an additional cost. There was also a random premium location fee.
Cons: Rented a BMW 1 Series but was given a Golf. The full insurance was bought from a domestic insurance company, and the rental company couldn't see it, so they kept reminding me that I hadn't bought insurance. Pros: Picking up and returning the car was very convenient.
We arrived at the store early, so there was no queue. We processed the rental procedures directly. Although they mentioned additional insurance, when we said we didn't need it, they didn't push it on us.
Nice staff. They offer my very good upgrade for affordable price. Car was clean and as expected
Overall great customer experiance
About QEEQ:10.0/10
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Was a bit confusing but the overall experience was good.
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