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+81 3-4578-4029
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+56-226665927
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+49 6107 6353100
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+86-1089171020
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00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 4944839029
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 4944839029
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Overall OK just be weary that these super cheap co. try to make their profits on dodgy damage claims

Reviewed: Tue, Dec 12, 2023
About Keddy by Europcar: 7.0 /10
Keddy seems to be the budget arm of Europcar, at Naples airport its managed by the Europcar desk which requires a shuttle bus ride from the terminal, so finding it on arrival is no problem,BUT finding it when returning the car is a nightmare because the entrance is a narrow passage through what looks like building work fencing and is totally unmarked! I only found it because there is a hut at the gate and I stopped to ask the man there where the drop off point is! You can`t see the car park from the road. So be advised to make a note of where it is when you pick up the car! If you are very weary and careful when you collect the car you should have no trouble. Film the car in minute detail with stills and video when collecting it paying particular attention to to lower parts like cills and bumper underparts, because they`ll look for hidden scratches when you return the car! The guy who checked our car went straight to a long scratch on the bumper underside and said "look"! When we collected the car I found a LOT of major scratches not listed on the rental agreement as pre-existing, after filming them all I returned to the office to make sure they were shown as pre-existing. The guy said its fine whats important is that you have a video...... but that`s just a cop out because then later you have to prove that they were already there after they charge you for them, so insist as I did that they mark and sign all of them off on your form before you leave, then you`ll have no problems! When they see they`re not going to be able to pull a fast one on you they don`t try! Pick up and drop off the car in good daylight if possible, otherwise take a strong torch with you when filming. The only gripe is that we booked a Renault and ended up with a Fiat panda with very little room for luggage, but as we were only two and it was a hybrid rather than straight petrol we could live with it! Overall OK just be very weary that these super cheap co. try to make their profits on dodgy damage claims!
About QEEQ: 10.0 /10
QEEQ brilliant... no problems, price drop saved us £1.25!!! (but that`s quite a % on £25! for 4 days hire) Instructions and advice very good!
Mini | Renault Twingo or similar

Relevant Reviews on Keddy by Europcar in Italy

Thomas

View more >
Full Size Van | Renault Trafic or similar
Reviewed: Tue, Jul 16, 2024
“Europcar are fraudsters - Do not use.”
About Keddy by Europcar: 7.0 /10
Waited an age to get seen and then the agent stated they did not have the three child booster seats I’d ordered. She was wholly unhelpful and I had to be very forceful and insistent before she reluctantly managed to procure the child seats. On return the company have fraudulently tried to pin damages on me for defects that existed at the time of pick-up. Fortunately, I took photos before driving off but that hasn’t stopped them withholding my cash for the trumped-up “damage”. Disgraceful and illegal behaviour from what I had previously thought were a reputable organisatio.
About QEEQ: 10.0 /10
Great service. Would use again (but not to book a Europcar vehicle).

View more >
Mini | Fiat 500 or similar
Reviewed: Wed, Oct 26, 2022
“Ok rental”
About Keddy by Europcar: 8.0 /10
Counter staff not particularly friendly and not really helpful when we asked for advice on returning car and avoiding traffic limitation zone. Drop off was straight forward.
About QEEQ: 10.0 /10

J.Cornejo Lavin

View more >
Compact | Renault Megane Estate or similar
Reviewed: Sat, Oct 5, 2019
“Horrible”
About Keddy by Europcar: 2.0 /10
Nos dieron unos coches de categoría inferior a los contratados y más pequeños y además tuvimos que pagar 100€ adicionales por cada coche. Experiencia lamentable.

View more >
Economy | Renault Clio or similar
Reviewed: Wed, Jun 5, 2019
“Good service with some annoying hangups on europcar side”
About Keddy by Europcar: 8.3 /10
I was charged 36€ extra for no reason I am yet to discover, impossible to get them on the phone and rectify the problem
About QEEQ: 8.0 /10
All fine so far

C.ILIE

View more >
Mini | Smart Forfour or similar
Reviewed: Mon, May 20, 2019
“GREAT VALUE ,GREAT CAR”
About Keddy by Europcar: 10.0 /10
GREAT CAR
About QEEQ: 10.0 /10
PRICE DROP PROTECTOR WORK GREAT

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