FOX Rent A Car made me wait one-hour and fifteen minutes because my vehicle was not available. They made me wait in the lobby and only when I approached them they made me wait longer until they completed the booking they were handling or I would have waited even longer. They were rude and not organized, a terrible experience.
About QEEQ:8.0/10
There were hidden charges that was not included in your price which I am not happy or pleased about. At least rentalcars.com adds fees and taxes to their quotes, so QEEQ is misleading and I now have to question future rentals going forward.
Reply by Qeeq: We are very sorry about your unhappy experience. We will let our supplier to improve their service quality.
The wait for puck up by shuttle was long and had to wait twice cause not enough room. The line to pick up was extremely long and took forever but for the price its expected.
About QEEQ:10.0/10
Awesome, easy to use, great customer service, felt like I was being taken care of. Would use and recommend over and over again.
“the Manager refunded me $146 after i complained bout extra costs”
About FOX RENT A CAR:6.0/10
The guy insisted we take out extra insurance that he said was mandatory in Orlando which I knew wasn’t but he said it was and we had to take it out so it cost us an extra $180 which I found out later it was optional.
About QEEQ:10.0/10
I didn’t realise we had to pick the car up off the airport so for future reference I wouldn’t book unless car was at the airport
“I rented the car for my first time and it was a really good experience.”
About FOX RENT A CAR:10.0/10
It was my first time rented a car, and it was so good with Fox Rent a Car. They gave me a big car instead a little car, and I rented a little car, but without increase the amount to pay at pick up, they gave me the large vehicle and for me was awesome.
We got an older Toyota Sienna instead of a Dodge Caravan. No power doors or key fob. Not in the best shape.
About QEEQ:10.0/10
Love using your company. Great prices.
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Customer Service
Absolutely shocking and terrible!
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