A Good Ride

It was off-season when we went, so there was no queue. They did offer additional insurance, but it wasn't overly pushy. After giving us the keys, there was no guidance or anyone to take us to the rental car location. The car model was changed in the end and felt somewhat smaller, but my friends decided to accept it, so we didn't push further. It wasn't a very pleasant experience.

The staff were very nice, the respected the voucher i had, the proccess were very smooth and the location easy to find.

Excellent way to book a car through, actually i find it the best, the prices including the whole package is one of the best on the net, vey clear and straight informations and terms, and very easy to filter and find smoothly whatever you are looking for, no need to spend time on the counter of the car supplier.

I had to wait over an hour and a half to pick up my car on Friday 2 July at the Nice airport.

Very good experience being made easy by professional service from the reception desk.

Europcar option came out cheapest for renting Alfa Romeo Giulietta “or similar”. However 1. When went to pick the car our chosen car was not provided and was referred to the clause on advert which says "or similar". However the car provided (cannot remember its name but some sort of Opel) was/and is in no way similar to Alfa Romeo. Looked around at Europcar car park both when picking the car and when dropping it but could not see Alfa Romeo at all so I am sure they lied on advert about having Alfa Romeo in stock at all and were always going to rely on clause "or similar". Extremely dishonest 2. When I arrived at counter with my booking Europcar guy tried very hard to rent me an expensive luxury car instead. The price quoted was 8 times of what I had booked for. (Common sense that I would have booked an expensive car in the first place if I wanted). Pressure tactics like this are very stressful when you have come off a long flight with children early in the early morning. 3. When Europcar were unable to convince me with renting their expensive car, an expensive additional fully comprehensive insurance of nearly double that of the price of rent was charged). I had no option but to accept as excess premium was £1500 without this additional insurance. I had similar experience in the past when you pick the car they find faults with your online comprehensive insurance so I never get a fully comp insurance online and rely on buying it on the day. However the price charged by Europcar was 3 times of what was quoted in the online offer. 4. The car provided consumed much more fuel than a normal compact car and certainly more than Alfa Romeo. Although I had told Europcar beforehand that I will be going lots of miles. 5. As per the contract I was forced to use Fuel type E5 which is more expensive that Fuel type E10. Later on I found out that manufacturer recommends any of E5 or E10 fuels for that car. Again this was dishonest.

No issues