The car was a death trap. I have hired lots of cars and this was the worst.
A brack
Australia
Reviewed: Wed, May 15, 2019
About Cut Price Car Rentals:3.7/10
The car was broken everywhere. The rear view mirror wouldn’t hold itself in place.. the dash was all cracked. Every sill on the doors was hanging off, the bonnet was dented, every door was dented. The car had a sour smell in it. One wheel had a slow puncture so every morning I had to inflate it.
Worst car by far to hire and I would hope that after this hire easyrentcars would drive the car to the scrap yard.
Car was old and in terrible condition. Our contract stated remote locking but the key was broken and with 3 kids this was not ideal. The car had a broken front bumper and other damages around the car. Customer service was really poor. One agent (the car washer) abused my wife and was very confrontational.
Reported it to head office (as the car washer told us to) and Dean who we spoke to was very helpful. The car, whilst old, did run well and was the model we booked (just a pity about the locking system being broken and the agents not being bothered).
“Beware pick up and drop off restrictions and £4K deposit!”
About Cut Price Car Rentals:5.0/10
Collection is not “a few minutes” from the terminal more like 20-30mins. Booked to return at 12noon, not possible had to be there at 9am if we wanted a lift to the airport. Car was old over 212,000km with a tired interior. Just about made it as a cheap run around but wouldn’t use again. Counter staff couldn’t care less, ended up having to get an Uber to the airport. Oh and all this having taken a $4k deposit.
“Just got to remember to pay car insurance when we pick up the car!”
About Cut Price Car Rentals:10.0/10
All went well
About QEEQ:10.0/10
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The car was a death trap. I have hired lots of cars and this was the worst.
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