very good experience

Nice service *****

Very helpful ground staff; very good quality vehicle. Overall a very pleasant experience.

Excellent platform with all in one place, vehicle, insurance etc.

Like: Car was neat and clean. The associate was helpful. They delivered what they promised.
Dislike: At the airport they had a different name on the playcard then what I had on my printout so took a bit of a wait.

Like: Very quick and easy to find the staff. Friendly staff as well and answered my calls fast and friendly. Car in good condition and drove smoothly.
Dislike: The only issue is that the car had some minor electronic issues. Car Key battery not working so have to lock manually. Handbrake indicator was constantly on even after releasing the handbrake. Also at the beginning there was a minor mix up and almost was given someone else's car.

Like: Samavest gave us a bigger car despite Perodua Axia which was promised earlier. We have requested to change our drop off venue to Kuah Jetty and they are happy to do that. The person in charge was highly responsive when I told him/her the time I need to drop off the vehicle.
Dislike: We have some issues with the brake. It functioned properly but we heard some screeching whenever we use the brake.