Good services

The car received was significantly different from the one booked. The car was too large, making it unsuitable for driving and parking in Barcelona's city center. The pickup location's parking area was very tight, making it difficult to navigate turns. A 1000 Euro deposit was required at pickup, which was not mentioned during the booking.

Firstly, I recommend buying full insurance, which was 64 euros for 2 days; I bought it. The biggest issue with this rental company is that they require a full tank service with two additional charges: a 24-euro service fee that is non-refundable and a 65-euro fuel fee that is refunded based on usage. Very disappointing.

The stuff on counter and also on return fields was very nice, friendly and helpful. Instead of booked Toyota RAV4 Hybrid I got Alfa Romeo Tonale Sprint Hybrid. The car was new, clean and in an excellent technical condition. All passed nice and smooth. In T1 BCN very nice peoples work in Record Go - all is very comfortable and good organized. Thanks!

Very simple, convenient and, as I have repeatedly seen, reliable service! I will continue to use it in the future. Thank you!

Une honte, assurance obligatoire NON ÉCRITES dans le contrat ! Au final 240€ a rajouter ! Des voleurs !!