I booked an Audi A6, but when I went to pick it up, I was only offered a Touareg or a BMW 5-Series for an additional cost. There was also a random premium location fee.
The young guy at the rental store was very enthusiastic, but even though we had already purchased full insurance, he still sold us another full insurance package. During the process of picking up the car in the garage, we felt the payment amount was incorrect and raised the issue with the staff there. After carefully reviewing our order, they immediately agreed to refund the amount when we returned the car. Shortly after returning the car to a different location, we received the refund. Fast and trustworthy correction!
About QEEQ:10.0/10
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