I am an experienced driver overseas, so everything went smoothly. Overseas car rental companies are more self-service oriented, so don't expect the same level of service as in domestic ones.

I had booked a B-class car, but when I arrived at the store, they only had A-class cars like Corolla and Sylphy available. They couldn't upgrade the car or refund the price difference. The car was relatively new. The service was impatient when asked a few more questions. However, the deposit was refunded quickly when returning the car.

Renting a car was simple and convenient.

The front desk staff kept trying to sell me various insurances, even though I said I didn't need any. They kept trying to scare me into buying.

Only moan is at the pick up all the guy did was try to upsell me, infact he added a bunch of stuff to the price without asking, I then spent 30 minutes persuading him to knock it all off item by item...