Although the location is a bit far from the airport, the service is great. There's a pickup service from the airport when you rent the car and a drop-off service when you return it. The staff is very friendly, and you can ask them about Iceland road signs if you haven't done much research.
There were two staff members handling the process after queueing for a number ticket. Compared to bigger car rental companies, it's a bit lacking, but overall it's okay.
Not so good:The car made a terrible noise when accelerating from after shifting gears. Note that it had 163000kms on its clock
The front seats were all stained.
Very good: the car was comfortable and drove fine everywhere for 5 days. It had heated seats and heated wheel a nice bonus in november
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