Rented two cars, but when it was our turn at the store, the staff processed one car and then left us saying his shift was over! After unsuccessful negotiations, we had to switch to another staff member. We had reserved the car for 11 AM, but when we went to pick up the second car in the afternoon around 2 PM, it wasn't ready. They said it had just been returned and was being inspected! We had to wait for almost two hours with multiple promises of 'in half an hour' or 'in fifteen minutes.' It was very frustrating! However, the return process was quick.
“I got a great deal on a good car with no surprises or issues.”
About Hertz:9.0/10
Unfortunately no car was available when we arrived there was a delay in getting our car the staff were helpful and sympathetic. Everything esle was smooth and easy.
About QEEQ:10.0/10
Although I did not know if QEEQ at the time and was a little worried, I got a great deal on a good car with no surprises or issues.
“Love it. Easy to use, good price and no issue at all.”
About Hertz:10.0/10
Everything fine. Only the call center is a little problem. Called 4 times and asked me to call back due to unable to pull my contract. They are kind operators but seems not that familiar with the operations.
About QEEQ:10.0/10
Very easy and will use it again.
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