The old man was very helpful, upgraded us to a diesel Volvo T6! He patiently explained everything.

The service was excellent. We rented a BMW 5 Series Touring but got a Volkswagen Touareg SUV, which was diesel and automatic. We were extremely satisfied. We only spent a bit of time finding the rental point as the rental company does not have a fixed location; they are located at the information desk in Terminal B at Frankfurt Airport. The procedure was very simple: present the rental order, driver’s license, and credit card. After completing the paperwork, a staff member drove the car to the entrance of Terminal B. We inspected the vehicle, signed the document, and left with a full tank. The car was a new model from August this year with only 10,000 kilometers. It exceeded our expectations.

The service was excellent. Although there wasn't a staffed counter at the airport, someone met us at the agreed time. We arrived early and called to request an early pickup, which was promptly accommodated, including a free upgrade. For the return, we needed to return the car to the pickup office, where someone waited for us until 10 PM and even drove us back to our hotel. Considering the cost was much lower than other major companies, I highly recommend them.

They upgraded the booked Mercedes C-Class station wagon to a diesel Touareg 3.0L with real-time GPS free of charge. It was a new car with only 1200 kilometers on it. Solved our luggage issue. The service was attentive, and they introduced us to famous German attractions.

New 3000 km KIA SUV, diesel, 7 liters per 100 km. The run-in period was alright. The pickup was tricky. I informed QEEQ's customer service about the details afterward. The pickup location should be TERMINAL 2 ARRIVAL, P29 parking lot. The guy waited there for a long time, and the shop's phone was unreachable. This wasn't CARO's fault. I hope QEEQ will write down this location clearly in the future to avoid customers waiting. During drop-off, the GPS directed us to the wrong place, and we were an hour late. The staff were great. Couldn't find the P29 entrance; too many one-way streets. Parked at P20 and found the staff there.