Melbourne and Surrounding Areas

Excellent

When I picked up the car, there was only half a tank of fuel. The staff told me to return it with the same amount. When I returned it, there was even more than half a tank, and the staff said it was fine. However, they later charged me $110 for not refilling the tank completely! I sent multiple emails to the rental company and they only replied that they would handle it, but it's been almost 10 days with no update! I have to keep sending emails; the service is terrible.

Excellent car rental company with Mandarin-speaking staff, providing airport transfers, very warm service~

These few times I've gone

The car was brand new and has excellent fuel efficiency. Service was good but we hated the $1000 pre-authorization on the credit card.