They didn't give me a receipt after returning the car. Additionally, the car they provided was very old and consumed a lot of fuel. Their attitude was mediocre, and they didn't give detailed instructions on where to return the car. I had to search on the map myself. The description of the car's location was also very vague.

The service from QEEQ is top-notch. However, the Frankfurt branch was somewhat disappointing.

The waiting time was too long and there were no cars available. Waited for over three hours.

Since we arrived in Frankfurt on an early flight, there were two groups before us, and we waited for a while. I had booked a seven-seater car. The customer service offered us a five-seater Volvo going back to Zurich with a 450 Euro one-way rental fee if we were willing. Considering our comfort, we decided to stick with the seven-seater we originally booked.

The front desk staff weren't very competent and mixed up my order. They informed me that it was canceled, forcing me to spend a long time on an international call to verify.