I booked a Passat on the website, but upon arrival, they said they didn't have that model and only had a Citroen C5 (not sure if I remember correctly) of a similar size. This should be promptly communicated by email after the order is confirmed.
We were caught driving in a bus lane by a traffic camera, and the road authority emailed GREENMOTION to pay a fine. GREENMOTION tried to charge me double with a late fee, thinking I didn't understand English. After I argued via email, they finally charged me the minimum fine.
“Lovely but underpowered car with pressure and poor transparency of costs- so won’t use again”
About GREEN MOTION:6.7/10
Hard to find- we went to wrong car hire place (due to looking for easy rent)
Felt very pressured to buy expensive insurance and ultimately felt ripped off.
Won’t use again
Hard to find bus to go to rental place, would of been nice to be told it was a hotel hoppa bus we needed.
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