Rented three cars this time. The two automatic sedans were very new and in good condition. The minibus was average, quite basic, and was a manual transmission, which made driving tiring.
Picking up the car at the counter at night was slightly slow, and a deposit was required, which they said would be refunded within two weeks. However, picking up and returning the car at the parking lot was very quick.
The staff was very friendly, probably because they are used to dealing with international customers. They pointed out both the things we noticed and those we didn’t. We had an additional driver, but they didn’t charge us for it (even though the second driver didn’t end up driving).
The company neglected to provide the reserved car, and the compensation process took a long time with a small payout. The car they gave me kept indicating an oil burn issue, which was very scary.
“We lost a lot of time and money with the defective GPS. HOPE SOME COMPENSATION”
About Europcar:8.0/10
To be sure to find our way in Turkey we rent a GPS for 42 € . It was not working correctly and we lost 2 hours to find our location because it gave us a wrong way. On many times we had to find our way alone. On drop-off the guy was not abble to give us any explanation
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