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+1-8007618913
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+1-2897685366
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+44-2035140670
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+81 3-4578-4029
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From Chile
+56-226665927
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+57-6017940262
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+60-392125422
From Mexico
+52-7449800692
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00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 7674153306
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 7674153306
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Reviewed: Sun, Aug 16, 2015
About Dollar: 2.0 /10
The service quality was the worst I have ever experienced in my life. We were left waiting under the scorching sun for hours before we got the car. The website promised on-time car pickup, which simply doesn't exist. The Ford Focus mentioned on the website wasn’t available; instead, we got a small Toyota, an Economic model. We were also required to pay for a full tank of gas and basic insurance. After paying 840 yuan in China, we arrived in the US only to wait a long time and were forced to pay an additional 184 dollars. If I had a phone at the time, I would have definitely called to complain, but unfortunately, I had just left LAX airport, didn’t know anyone, and didn’t have a phone number. Dollar is terrible, I think Hertz might be a good choice since it is one of the biggest car rental companies. Everyone should try Hertz next time.

Relevant Reviews on Dollar LOS ANGELES INTL AIRPORT

Gustave Gold

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Reviewed: Tue, Jul 23, 2024
About Dollar: 2.0 /10
Did not pick up the car

Ingrid Fox

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Reviewed: Sat, May 18, 2024
About Dollar: 6.0 /10
They promoted the roadside assistance service, but it was unclear and ended up costing me a few dozen dollars.
About QEEQ: 8.0 /10

Sheila Warren

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Reviewed: Tue, Aug 21, 2018
“East Coast, West Coast: LA-Las Vegas-San Francisco.”
About Dollar: 10.0 /10
The customer service was excellent.

Atwood Walsh

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Reviewed: Mon, Aug 3, 2015
About Dollar: 8.0 /10
We arrived fairly late, around 9:30 PM, but the process was quick, and we got the car without any hassle. Returning the car was even more convenient: we refueled at a nearby gas station and dropped the car off at the return point, leaving the key on the front dashboard.
About QEEQ: 8.0 /10

Veronica Defoe

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Reviewed: Sun, Feb 28, 2016
About Dollar: 2.0 /10
We specifically informed the staff at the counter that we did not want any additional insurance and the pick-up agreement stated a payment of $0 at the store. However, they added extra insurance without asking us and only asked for an electronic signature for confirmation. We thought it was for the deposit. When we returned the car, we found out an additional $150 insurance charge was deducted. It's very difficult to resolve such disputes in a foreign country, especially with language barriers. The staff only provided us with a complaint phone number and we had to complain ourselves. Changing our return date for this amount wasn't feasible, so we hope the rental car company can assist with this issue.

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