Had to wait nearly two hours to get a car because the fuel type I reserved wasn't available.

1. Long wait times in line; 2. The attendant took advantage of us, selling us a toll pass for the San Francisco to Los Angeles route even though there were no tolls; 3. Wrong car model, we booked the more expensive Suburban but were told it wasn't available at pickup and given a Tahoe instead, with a promise to swap it the next day, which never happened over three days; 4. Strongly advise against choosing this company.

First time renting a car abroad, very good!

Constant upselling

Sat nav would have been great