Pick up was horrible with a 1.5 hour wait. Drop off was just the opposite with nearly no wait, including the convenient shuttle bus.

They might try to upsell additional chargeable items. The instructions during pickup were unclear, there were not many staff members, and the service attitude was not very friendly.

MAL, no lo recomiendo. Me hicieron un cobro adicional de 119 dolares por 9 galones de gasolina, y yo deje el tanque lleno. Tengo el video de la entrega del vehículo. Adjunto foto

The officer was totally confusing. We received multiple tickets. When you add them all up it was $1000+ but she kept insisting us we will be charged around $150 in the end. Later on she said $250 - it was a complete mess. We noticed scratches and damages in the car and when we asked for another car she said "just take a photo of the damages and you should be fine" what does that even mean? Terrible service.

Trying to change the booking time took some resolving but we got there. The car had lots of scratches all around, which is fine but please indicate them rather than asking me to do it! The car was fantastic highly recommended exceeded my expectations