The small rental company couldn't provide the reserved car model, had terrible customer service, and getting a refund was a nightmare. If it weren't for my wife being an Australian Chinese who could argue with them, there was no way Zuzuche's customer service could solve the problem. Zuzuche's customer service's English is also terrible.
Initially, I was told the original car had an accident and was replaced with a smaller car, but they agreed to switch back to the original X-Trail after two days. Everything went as planned without any delays.
The staff is not very friendly and helpful. Not as good as all the other car companies I used recently
About QEEQ:10.0/10
This platform is really good, I already used a few times and introduced to friends too
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