The staff at the rental location are very diligent; they took photos of the entire car both inside and out when I returned it.

Terrible

The waiting time for picking up the car was too long, and the staff was not very friendly.

The biggest advantage of East Coast is the low price, but the condition of the car is average. The car always veers to the right, maybe due to alignment issues or insufficient tire pressure (I have 5 years of driving experience). The store and the pickup point are on opposite sides of the street, in a parking lot on the 10th floor of another building. The door to the parking lot is hard to find, it's best to ask a local for directions, it took me at least 30 minutes. When returning the car, there was a mistake due to the staff (incorrect initial mileage record), so we had to go back to the store to correct it! The pickup point was staffed by some Indian guys, no office, and the car I got was dirty, the exterior was very dirty (uncommon in countries with good air quality). Small companies save money, so their service can't be expected to be good.

Excellent service from the staffs. Theres room to be improved for the car condition.

I love Easyrentcars.com! Competitive pricing, and very easy to use app. Everything is at your fingertips!