I asked for an upgrade and was very happy with it.

Platform was simple to use and also saved me money by rebooking the car for a cheaper price!

I was told to complete pre pick up registration which would mean the car would be ready to pick which I did. When I arrived my name wasn’t on the board so I went to the Avis Preferred desk as detailed in my instructions from QEEQ but they knew nothing about me and directed me back to the terminal. By now a line had formed and I had to wait half an hour. Filling in the pre pick up details was a waste of time and then caused me a delay when collecting

Seemed fine

Your car will allocated to you - you will get to choose a vehicle.

Everything worked fine

Avis staff very friendly and efficient but there was only two of them at a busy time so pickup took a bit longer than expected.

QeeQ booking process was easy, price was great and there communication was excellent providing tips for both pick up and drop off.

Very good