Satisfied, I will go directly to Hertz next time and persuade all my friends to do the same. Sharing on social media to let everyone know.

I requested a Malibu, and although there were plenty of Malibus in the parking lot, they directed me to a different area without any Malibus available. After complaining, they finally assigned me to the Malibu area. My order already included taxes, but the store charged me for taxes again.

The staff were very nice, but the process was a bit slow and they kept trying to sell insurance.

As expected from the top brand, the parking lot is huge. However, not sure why other brands' shuttle buses came several times, but Hertz's hadn't arrived yet. Returning the car was convenient, with staff right there waiting.

Like: I liked being able to rent a Jeep Wrangler.
Dislike: Took way too long to pickup car.