Dollar has many locations, making car rental and return very convenient, with a wide selection of vehicles. However, there is often a long wait to complete rental formalities, typically around an hour. If you have a tight schedule, be sure to allocate enough time for car pickup. It's essential to print out your reservation confirmation from the Zuzuche website and bring it with you. The first time we rented, we had pre-booked and printed out the confirmation, making the rental process smooth, and we were only charged for the pre-booked full tank gas. The second time, we booked during our trip and couldn't print the reservation. We were forced to pay for 'Road Safety Assistance,' which was more expensive than the rental fee.
It was Black Friday, and I didn't have a reservation, so they upgraded me to a full-size SUV at no extra cost.
Due to language barriers, I was still convinced to buy some unnecessary insurance. Sigh!!!
“Good booking experience with QEEQ but bad experience from the on-site counter staff..”
About Dollar:7.0/10
Counter staff sold me misrepresented insurance.. told me I don’t have insurance for scratches and my collision insurance doesn’t cover for it.. when I receive my receipt.. it’s for premium road side assistance.. I decline to make payment for it and will lodge complaint against it.
“Great Experience except for Pushy Car Rental Company Agent”
About Dollar:7.0/10
Long line waiting pick up and check in for car. Staff very pushy trying to sell extras eg. more insurance, roadside assist, pore mpaids petrol option. Once check in complete all was good. Car clean, and in good serviceable condition. Good value for money.
About QEEQ:10.0/10
Easy to use on line booking. Available offer made reservation more affordable. Good choice of cars, companies and prices.
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Customer Service
Relevant Reviews on Dollar Los Angeles - Airport
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