Terrible

The counter staff when we picked up the car was very friendly, but a bit slow. When we got our car I said it smelled funny, they said it was a car spray. The smell turned to a smokey smell after the spray wore off. Thankfully we didn't drive long distances, but the small was bad. During pick up it was not mentioned that return shuttles only occur every half hour, whereas pick up was anytime upon request. This would have been good to know.`

Not impressed at all and ultimately will not use this company again. The staff were heavily pressuring me to purchase the insurance. And told me I would have to pay $4000 cash when I turned the car in if their were any damages. I also had no idea I would have to put a $300 deposit since I refused their insurance. It’s refundable, however it’s an expense I was unaware of. And the rental car ended up being double what it was priced at. Bottom line, my experience with them gave me severe anxiety at the beginning of my trip it also took about 20/25mins to get the car and be on our way.

we presently in the process of filing a case for additional fees that were charged to us ,they did not honor the contract at Value car Rental , I would never used them again the stress this caused me ruined our vacation.

The car had 13,000 miles on it and it ran rough. The salesman tried to sell us toll transponder for $8.00 a day we went through 2 tolls total. What a waste that would of been.

I paid in advance 3 weeks prior for reservations for a car I was going to need once I got to the airport. The company lost canceled or lost my reservation... and had to seek another car rental which cost more money and over 4 hours of aggravation at the airport. A terrible experience and start to a vacation we planned in advance. Would never refer anyone to this company, was told by other car companies that they are know for doing this like this to other people. I’m seeking to dispute the charge on my credit card. A major pain now deal with all this crap!!