The company gave me a free upgrade to a new BMW, which was a pleasant surprise. Unfortunately, I had an accident near my destination on the first day, but the company arranged for me to be taken to the hotel. I was very satisfied on the first day. However, things changed on the second day. The company scheduled a car inspection at the hotel from 9 to 11, but they were late. I handed the keys to the hotel administrator to handle it on my behalf. After the company towed the car away, I couldn't contact them anymore. The phone didn't work and the internet was down. I've tried many times without success and don't know how to settle this. I'm already home, and I had to use a lot of taxis. I'm not sure if I can get reimbursed.

Good service

The staff was very friendly.

Allocated the same car to myself and someone else .. as I approached car he was driving off ! so that was annoying and had to walk back with luggage to the desk office

No issues ... straightforward as always

The car was spacious and comfortable.

Competitive pricing. Ease of booking.