I often rent cars abroad, so I find everything quite normal, just as usual.

There were very few people, almost no queues. There are four counters where you can pick up the car. A young lady was very nice. However, a middle-aged woman was unfriendly to newcomers. One major dissatisfaction was that I booked a Volvo and asked if I could get one if I wait until the reserved time. They said it's impossible to get a Volvo.

Extremely satisfied with the rental experience. Looking forward to the next time.

I asked for a diesel version, but they gave me a Volvo XC60 instead. The space is ample, and it easily fits three 26-inch suitcases with room to spare.

Very good