Arrived at night, didn't wait long, pretty good.

The promised car model was not available at pickup. Only small Hyundai models were available, which was disappointing and seemed suspicious. It's rare for none of the five promised models to be available.

A very pleasant car rental experience. As soon as you exit Los Angeles airport, you can take their free shuttle to the rental office. The cars are nice, and even the same models seem better equipped than those in China. When returning the car in Las Vegas, I didn't know and thought returns could be made in the city, so I took many unnecessary detours and wasted a lot of time. Reminding everyone to handle car returns at the airport in Las Vegas.

Quick deposit refund, excellent service

The pickup process took too long. The previously selected model was unavailable, and I was persuaded to choose another model, costing me three times more!