This is my second time renting from Alamo. Picking up and returning the car was very convenient, the vehicle was in good condition, and the trip was very enjoyable.
When we arrived at the store, they demanded an upgrade for a higher price. After we refused, they gave us a downgraded vehicle. The next day, when we went to the store for an explanation, they pretended not to know. In the end, there was no apology!
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