The service was okay. The store name wasn't mentioned in the order, making it hard to find. The store name is Budget. After knowing it, it was easy to locate.

Convenient, we always choose Budget for self-driving in the US.

I specifically chose a rental company with Chinese language support because, although I can handle basic English communications like ordering food or booking hotels, renting a car involves signing a full English contract with lots of details and technical terms I may not understand. A fully Chinese service process is crucial for avoiding misunderstandings. However, both pickup and dropoff services were in English. I even asked if they had staff who could provide service in Chinese, but the answer was no. While the rental process was smooth, the lack of Chinese service was still concerning.

Very convenient, located right in the airport parking lot. The staff are very friendly and patient.

good

Very helpful.