I booked a Renault Capture, but they gave me a Yaris. I instinctively feel they are not the same class of cars, but the rental company insisted they are, because the Yaris is a hybrid and it was the only available automatic. I had no choice but to take it. The trunk couldn't fit two suitcases; one small suitcase had to go on the back seat. The car's performance was good and it accelerated quickly. Since we were driving in the countryside, parking was convenient. They took a 310 EUR deposit, not sure when it will be refunded.
The service was quite good. Due to personal reasons, I arrived at the store late and couldn't get the reserved car model. I paid a bit extra and switched to a top-spec 3 Series, which was also nice.
The rental company staff was very nice. I asked if we could get an SUV since we had a lot of luggage. He searched for a while and finally found one for us.
It was an excellent car but on pick up, there were scratches on all panels that were not picked up or marked on the collection sheet and the fuel was only 7/8s full so we wasted about 30-45 minutes going through to the garage to wait for our turn to be served to have all the scratches and marks indicated and then the fuel topped up
personnel compétent, aimable et disponible. véhicule neuf, excellent rapport qualité/prix. A conseiller
About QEEQ:8.0/10
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