Although I have paid $126.66 for insurance, Hertz charged me $130,80 for LIS (liability insurance) Could you please reimburse me for this double charge?

Insurance upselling.

Service is fast and straightforward.

Extremely rude attitude, downgraded the car model without reason, and forced insurance sales. Ended up charging an extra $137.

At the counter, there were no prompts or explanations; the representative only mentioned that a credit card is needed for the deposit. I didn't think much of it at the time, but after returning the car and getting back home, I found out they had charged me over $500. Upon checking the bill, I realized they had purchased all the insurance options for me. So, everyone, please be careful. When picking up the car, not only should you be wary of the sales staff pushing extras while you're in line, but also make sure the counter staff explain all the charges when swiping your card. It's easy to fall into a big trap if you're not cautious.