I was lucky to get a new car with only 14KM mileage. I drove carefully with no issues, and the inspection staff was friendly when I returned the car. Everything went smoothly.

Returning the car was difficult to find, we circled around several times since the navigation was inaccurate. Picking up the car was easy. We were convinced by the store to buy full insurance; the car rental was only 1800, but the insurance cost more than 4000. It's been over a month and the deposit hasn't been returned yet.

They use a number ticket system for queuing to pick up the car. There were quite a few people, but since we could sit and wait, the overall pickup process was smooth.

Both pickup and drop-off were very easy, the staff were very friendly.

It is a well-organized and large-scale car rental company. I had a minor accident during the trip, and the company helped me handle it promptly and replaced the vehicle. I am quite satisfied.