Europcar, Madrid Airport Adolfo Suarez T1 Car hire

3% OFF

Best price car hire
Address
Pick-up
Drop-off
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Europcar - Madrid Airport Adolfo Suarez T1 Information, Car hire Instructions & Policies

Address

MADRID AIRPORT ADOLFO SUAREZ T1, ***NO IBERIA FLIGHTS***, 28042, MADRID, MADRID, SPAIN

Telephone

+34911505000

Pick-up Instructions

The Europcar - Madrid Airport Adolfo Suarez T1 car hire location is in terminal

You can walk to the counter of Europcar - Madrid Airport Adolfo Suarez T1 car hire.

The counter is located at the open car park opposite the Terminal 1.

Drop-off Instructions

T1 return google map link: https://maps.app.goo.gl/r22marCmYqJ4nijb6

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	06:59 -23:59	06:59 -23:59	06:59 -23:59	06:59 -23:59	06:59 -23:59	06:59 -23:59	06:59 -23:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

19 - 99 years old

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

EU/EEA Driving License

EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

For local renters, you need to bring:

Full Driving License issued in Spain

Additional Extras

To be updated

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:

Countries	Charges
Austria Belgium Denmark Germany Finland Slovenia France Gibraltar Liechtenstein Show More Austria Belgium Denmark Germany Finland Slovenia France Gibraltar Liechtenstein Luxembourg Monaco Norway Netherlands Sweden Switzerland Portugal Andorra	EUR 16 per day

Cross Border Fee different from dates: Every year from 1 Jun to 30 Oct, 16 EUR/Day, Max215EUR/Rental. Other dates: 15 EUR/Day, Max 195 EUR/Rental.

Depending on car models, bringing rental cars to below countries would cost differently:

Representative Car Models	Countries	Charges
Chevrolet Lacetti Volkswagen Golf Vauxhall Corsa Peugeot 208 Opel Insignia Peugeot 508	United Kingdom The Republic of San Marino Vatican City State Italy	EUR 13 per day

EMS(Emergency Management Service abroad) EMS PRICE different from dates: Every year from 1 June to 30 Oct 13 EUR/Day, Max 172 EUR/Rental. Other dates: 12 EUR/Day, Max 156 EUR/Rental. The vehicle cannot be taken from Mainland Spain to the Canary Islands。

Must-not:

Taking rental cars to the countries that are not listed in Paid is not allowed.

Depending on car models, bringing rental cars to below countries is not allowed:

Representative Car Models	Countries
Bmw X2 Mercedes Benz Vito 9 Seats	Gibraltar Italy

Driving from Spain to Italy is only allowed for car groups EBMR, EDMR, CCMR, CDMR, IDMR, and there is no 9 seats car allowed to drive to Italy.

Cross Islands

To be updated

Excess

To be updated

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

2.4 km from Madrid–Barajas Airport

20.4 km from Cuatro Vientos Airport

Railway Stations

9.6 km from Chamartin Station

12 km from Atocha Train Station

Hotels

10.5 km from Hotel Claridge Madrid

11.6 km from Eurostars Suites Mirasierra

13.1 km from PYR se1ect Plaza Mayor II y III

Other Landmarks

9.9 km from Puerta De Europa

10 km from Paseo De La Castellana

10.1 km from Torres Kio

FIND ME A CHEAP RENTAL

Map view of Europcar Store Location

coordinates: 40.4628 -3.5703

Location Images

Europcar-Madrid Airport Adolfo Suarez T1-9516-telegraph

The Sign

Europcar-Madrid Airport Adolfo Suarez T1-9516-dropoff_guide

Return Sign

Europcar-Madrid Airport Adolfo Suarez T1-9516-store

The Rental Desk

Guest Reviews

Total points： 8.0 / 10 Very good

Vehicle condition: 0.0
Vehicle cleanliness: 0.0
Spaciousness: 0.1
Counter staff: 0.0
Pick-up location: 0.1
Drop-off location: 0.0
Pick-up time: 0-10 mins
Drop-off time: 0-10 mins

R.Lopez Delgado
Madrid
6.7 /10 Average
Reviewed: Tuesday, January 6, 2026
El coche estaba en muy mal estado. Lleno de arañazos, óxidos, agujeros en la tapicería...
Read More >
Audrey Salome
Madrid
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Right outside Terminal 1 of Madrid Airport, very convenient.
Read More >
Theobald Chapman
Madrid
8 /10 Very good
Reviewed: Tuesday, January 6, 2026
It is a well-organized and large-scale car rental company. I had a minor accident during the trip, and the company helped me handle it promptly and replaced the vehicle. I am quite satisfied.
Read More >
Godfery Wheatley
Madrid
2 /10 Poor
Reviewed: Tuesday, January 6, 2026
Read More >
Ruby Ulysses
Madrid
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Both pickup and drop-off were very easy, the staff were very friendly.
Read More >
Ansel Blume
Madrid
8 /10 Very good
Reviewed: Tuesday, January 6, 2026
The service attitude was generally satisfactory, but the work efficiency needs improvement. The condition of the provided vehicle was too poor; it broke down twice on the road, requiring two replacements, which delayed our trip by two days. Additionally, the front bumper fell off once. An unjustified deduction of 400 euros was made due to the vehicle's own issues, without any explanation or receipt, and it's unclear if further charges will be applied.
Read More >
Egbert Eve
Madrid
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
No fuss, good attitude
Read More >
Joan Hardy
Madrid
4 /10 Average
Reviewed: Tuesday, January 6, 2026
Read More >
Glenn Morse
Madrid
8 /10 Very good
Reviewed: Tuesday, January 6, 2026
Very good experience
Read More >
Meredith Flynn
Madrid
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Not complicated, the staff have a good attitude
Read More >
Hamiltion O'Connor
Madrid
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
The staff's English wasn't very fluent, but their attitude was nice.
Read More >
Lynn Surrey
Madrid
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
The staff has a great attitude.
Read More >
Jack Yeates
Madrid
4 /10 Average
Reviewed: Tuesday, January 6, 2026
Read More >
Riva Walkley
Madrid
6 /10 Average
Reviewed: Tuesday, January 6, 2026
Read More >
Jodie Vaughan
Madrid
6 /10 Average
Reviewed: Tuesday, January 6, 2026
Read More >
Oscar Evelina
Madrid
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Very satisfied, the process was very fast.
Read More >
Zoe Charles
Madrid
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Many people picking up cars at night with only two counters, but the staff was very friendly and patient in their explanations.
Read More >
Clara Bernal
Madrid
2 /10 Poor
Reviewed: Tuesday, January 6, 2026
Read More >
Nelly Johnny
Madrid
4 /10 Average
Reviewed: Tuesday, January 6, 2026
Read More >
Omar Hazlitt
Madrid
2 /10 Poor
Reviewed: Tuesday, January 6, 2026
Read More >
Dolores Hemingway
Madrid
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
They use a number ticket system for queuing to pick up the car. There were quite a few people, but since we could sit and wait, the overall pickup process was smooth.
Read More >
James Whitman
Madrid
6 /10 Average
Reviewed: Tuesday, January 6, 2026
Read More >
Amos Ella
Madrid
6 /10 Average
Reviewed: Tuesday, January 6, 2026
Read More >
Donahue Rudolph
Madrid
2 /10 Poor
Reviewed: Tuesday, January 6, 2026
Read More >
Violet Haggai
Madrid
2 /10 Poor
Reviewed: Tuesday, January 6, 2026
Read More >
Simon Gibson
Madrid
2 /10 Poor
Reviewed: Tuesday, January 6, 2026
Read More >
Delia Jonathan
Madrid
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
There were two service counters at the site. We arrived when there were no other customers, so we completed the process immediately without waiting.
Read More >
Fanny Gibbon
Madrid
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
There were two service counters on-site, and luckily, there were no other customers when we arrived, so we didn't have to wait in line.
Read More >
Elizabeth Longfellow
Madrid
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Although it took a bit of time to find the car rental company, the process was very quick and the staff were very nice and provided clear explanations.
Read More >
Mark Kathleen
Madrid
2 /10 Poor
Reviewed: Tuesday, January 6, 2026
Read More >
Dean Humphr(e)y
Madrid
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Standardized management
Read More >
Zero Bulwer
Madrid
6 /10 Average
Reviewed: Tuesday, January 6, 2026
Read More >
Eric Habakkuk
Madrid
6 /10 Average
Reviewed: Tuesday, January 6, 2026
Read More >
Ingram Matthew
Madrid
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
The rental company staff were very patient and provided excellent service.
Read More >
Reg Moses
Madrid
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
The service was excellent. We arrived early and were able to pick up the car quickly. They explained that for domestic claims, repair costs need to be covered initially. The process was swift, and the return was also very fast.
Read More >
Maxwell Daniell
Madrid
8 /10 Very good
Reviewed: Tuesday, January 6, 2026
Returning the car was difficult to find, we circled around several times since the navigation was inaccurate. Picking up the car was easy. We were convinced by the store to buy full insurance; the car rental was only 1800, but the insurance cost more than 4000. It's been over a month and the deposit hasn't been returned yet.
Read More >
Jerry Lucas
Madrid
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Picking up the car is convenient. However, the service is slightly inferior compared to Germany.
Read More >
Enoch Doherty
Madrid
2 /10 Poor
Reviewed: Tuesday, January 6, 2026
Read More >
Alexander Truman
Madrid
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
I was lucky to get a new car with only 14KM mileage. I drove carefully with no issues, and the inspection staff was friendly when I returned the car. Everything went smoothly.
Read More >
Bruno Reynolds
Madrid
2 /10 Poor
Reviewed: Tuesday, January 6, 2026
Read More >
Jodie Vaughan
Madrid
8 /10 Very good
Reviewed: Tuesday, January 6, 2026
The car rental company is very responsible. When picking up the car, the staff recorded any newly discovered scratches on the rental form. The A3's trunk space was sufficient; I easily fit a 26-inch suitcase, a 22-inch suitcase, and a handbag.
Read More >
Rebecca Eleanor
Madrid
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Very good, no mandatory fees.
Read More >
Carol Bach
Madrid
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
The service and car condition were excellent. Except for being persuaded to purchase full insurance, the car has automatic braking, which is very responsive, so it's unlikely to have any scratches or bumps. The insurance was unnecessary.
Read More >
Arlen Tracy
Madrid
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
A large and well-regulated company. This time the car was diesel again, and I had to refill AdBlue along the way. However, the company reimbursed the cost in cash upon return.
Read More >
Laurel Ellis
Madrid
8 /10 Very good
Reviewed: Tuesday, January 6, 2026
The specific car model I requested was not provided, and I was asked to pay more for an upgrade.
Read More >
Deirdre Bartlett
Madrid
8 /10 Very good
Reviewed: Tuesday, January 6, 2026
Satisfied
Read More >
Maxwell Daniell
Madrid
6 /10 Average
Reviewed: Tuesday, January 6, 2026
Read More >
Ives Barton
Madrid
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Europcar is a large car rental company with many locations, a wide range of vehicle options, and flexible pick-up and drop-off services. You can smoothly pick up the car using a mainland driver's license along with the translation booklet. Since I booked with their full insurance package, there was no upselling at pick-up, and even when the side mirror had a scratch upon return, no charges were applied. If you're driving across countries, you need to inform them during pick-up, and it usually costs about 10 euros extra per day. Because my flight landed late, the Mini Countryman I reserved was unavailable, so they gave me a plug-in hybrid Mitsubishi instead. The car was larger but had a smaller gas tank and slightly higher fuel consumption. If you're renting a car in Europe, I suggest opting for a smaller car as it's easier to drive and park in cities, and fuel and toll costs are lower. For Europcar, consider choosing an Audi A3 to ensure you get a luxury brand vehicle.
Read More >
Marlon William
Madrid
4 /10 Average
Reviewed: Tuesday, January 6, 2026
Read More >
Jo Carey
Madrid
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Excellent
Read More >
Tiffany Carl
Madrid
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Fast service.
Read More >
Wanda Copperfield
Madrid
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Very good
Read More >
Wright Beaufort
Madrid
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Very satisfied, very thoughtful service.
Read More >
Abbott Nahum
Madrid
2 /10 Poor
Reviewed: Tuesday, January 6, 2026
Read More >
Lucien Belle
Madrid
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Great! Booked a Peugeot 5008, but was upgraded to a larger Mercedes, which perfectly accommodated the luggage for four people.
Read More >
Uriah More
Madrid
6 /10 Average
Reviewed: Tuesday, January 6, 2026
Read More >
Debby Dierser
Madrid
8 /10 Very good
Reviewed: Tuesday, January 6, 2026
Overall experience was great, with simple pick-up and drop-off procedures. However, it is essential to thoroughly inspect the car's condition during pick-up, take photos of any scratches, and ensure staff record them in the contract. Otherwise, returning the car could be troublesome.
Read More >
Julius Hughes
Madrid
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
The receptionist was a nice-looking guy with a friendly attitude, but he spoke very fast, and his Spanish-accented English was a bit hard to understand.
Read More >
Natividad Harrison
Madrid
6 /10 Average
Reviewed: Tuesday, January 6, 2026
Read More >
Patrick
Madrid
6 /10 Average
Reviewed: Tuesday, January 6, 2026
Read More >
Helen Emerson
Madrid
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Very satisfied.
Read More >
Meredith Juliana
Madrid
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Very convenient, and the staff were very friendly. It wasn't as bad as some others claimed.
Read More >
Ursula Partridge
Madrid
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
The car pickup process was quick and hassle-free.
Read More >
Sophia Cook(e)
Madrid
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Extremely satisfied, 10 stars!
Read More >
Cheryl
Madrid
8 /10 Very good
Reviewed: Tuesday, January 6, 2026
Overall good. They also recommended the full insurance from the rental company. They switched us to a DR car, which was in good condition but a bit large, making it quite challenging to navigate the underground parking in Madrid!
Read More >
Ted Margery
Madrid
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Good.
Read More >
Claude Kipling
Madrid
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Excellent!
Read More >
Montague Dorothea
Madrid
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Excellent!
Read More >
Avery Morris
Madrid
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Very satisfied.
Read More >
Scott Tate
Madrid
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
The car rental company is very easy to find. It's located at the T1 entrance. In the morning, you can return the car in the parking lot and directly proceed to the airport service area to complete the necessary formalities.
Read More >
Walker Boyle
Madrid
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Very satisfied.
Read More >
Morton Joule
Madrid
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Very good, comprehensive insurance at a low price.
Read More >
Paddy Gosse
Madrid
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Very good, this company offers the cheapest full insurance in Madrid on QEEQ.
Read More >
Parker Gladstone
Madrid
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Very satisfied.
Read More >
Antony Delia
Madrid
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
They provided brand-new cars, less than six months old.
Read More >
Vicky Donne
Madrid
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Very good.
Read More >
Cathy Whit
Madrid
4 /10 Average
Reviewed: Tuesday, January 6, 2026
Read More >
Merlin Pearson
Madrid
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
It's okay.
Read More >
Jamie Wolf
Madrid
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Purchased full insurance and received the car quickly. They asked if I wanted to upgrade the car, but I didn't. Their attitude was still very good.
Read More >
Sabrina Salome
Madrid
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Great service, very friendly.
Read More >
Keith Reynolds
Madrid
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
There wasn't much of a queue. We were unfamiliar with hybrid vehicles, but the staff provided patient and detailed explanations. The only downside was that the car's screen initially couldn't connect to the phone for mirroring, which made driving a bit inconvenient. Later, the car system automatically connected to the phone, and the trip went smoothly.
Read More >
Jennifer Sapir
Madrid
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
The service attitude was clear, and the explanation was detailed. Please note that the full insurance purchased on QEEQ has a 5000-euro deductible. To reduce it to zero, you need to purchase additional coverage directly at the car rental company.
Read More >
Hayden Johnson
Madrid
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
To be objective, Europcar doesn't actually have mini models. I checked their parking lot thoroughly for both pickup and drop-off.
Read More >
Anonymous
Madrid
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
At Madrid Airport, all the car rental companies are located together, but both when picking up and dropping off the car, only the Europcar counter had a crowd, while the other counters had barely anyone. This really shows how good their car conditions and service are. When picking up the car, the counter was staffed by a lovely lady who spoke excellent English and was incredibly patient. She helped us choose the right car based on our needs and even recommended a car that had only 4,000 kilometers on it. Although we upgraded the car on site and paid extra, the overall service experience was amazing and definitely worth recommending.
Read More >
Anonymous
Madrid
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Very satisfied
Read More >
Anonymous
Madrid
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
No lines at all, the paperwork was super quick, and best of all, adding a second driver was free – really nice perk.
Read More >
Bard Collins
Madrid
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
I was given an upgraded Audi Q2 when picking up the car. The vehicle was relatively new with only over 10,000 kilometers on it. It was very easy to drive and the location was easy to find.
Read More >
Cedric Flynn
Madrid
10 /10 Excellent
Reviewed: Tuesday, January 6, 2026
Easy booking process and quick return.
Read More >