The staff is extremely unprofessional, dishonest, and unethical. A car rental order with supplementary insurance paid in full 7 months ago was not fulfilled according to the terms specified in the order. Despite having over 200 days to freely change the order, vehicle model, and insurance types, they claimed 'will return to you'. Is it reasonable that the daily cost of an automatic compact car is higher than that of a BMW or Mercedes? The store charged additional fees that were more than double the already paid full cost, including supplementary insurance. Is this called professional?

Unauthorized charges! Lots of after-sales issues, multiple passive charges without reason! Tons of errors!

Picking up the car took some time due to the registration process, but returning it was quite fast.

Very good

Good service, patient and not pushy about selling extra insurance.