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Search for Hertz Car Hire in Melbourne
Reviewed: Mon, Sep 12, 2016
About Hertz: 8.0 /10
There were a lot of people in line. We arrived early to pick up the car, but the staff didn't inform us and said they would charge us an extra half-day fee. After explaining for a long time, they told us we must wait until the scheduled pickup time to get the car.

Relevant Reviews on Hertz MELBOURNE DT

Jane Pullan

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Reviewed: Sun, Jan 15, 2017
About Hertz: 10.0 /10
Hertz is after all a big company with many customers. I arrived at the store at 7:20 AM and there were already two customers in line. Fortunately, the store is big enough to accommodate three customers at the same time. The staff patiently explained the entire rental process and showed no dissatisfaction when I declined the recommended options. They even personally directed me to the window to demonstrate how to pick up the car at the parking building across the street. Very thoughtful. Thumbs up!!
About QEEQ: 10.0 /10

Vivian Ezekiel

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Reviewed: Fri, Sep 1, 2017
About Hertz: 10.0 /10
Very good
About QEEQ: 10.0 /10

Xenia Browne

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Reviewed: Fri, Jul 7, 2017
About Hertz: 10.0 /10
A highly recommended site.
About QEEQ: 10.0 /10

Gabrielle Tuttle

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Reviewed: Thu, Oct 8, 2015
About Hertz: 10.0 /10
High efficiency.
About QEEQ: 10.0 /10

M.Pritchard

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Economy | Suzuki Swift or similar
Reviewed: Thu, Aug 4, 2022
About Hertz: 9.0 /10
Customer reception was a little dodgy. I was pressured to pay for an upgrade. The company didn't actually have the compact vehicle I had booked, but did not disclose this. I persevered with my booked smaller vehicle and the company rep had to admit that they could only supply a larger vehicle (for no extra cost). The vehicle also had some cosmetic damage that was not disclosed. I had to take my own photos to prove to Hertz that the vehicle had some damage that their own pre-rental inspection did not show.
About QEEQ: 10.0 /10
Excellent service - will use it again!

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From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 6678632161
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Service Code#6678632161

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