Their attitude towards non-English speakers is very poor! When I asked for a Chinese-speaking agent, they didn't even answer the phone. The customer service at ZUZUCHE is great—very patient and responsible. They misled me into buying $280 insurance and had no Chinese service. I heard someone ask a colleague if they spoke Chinese, and they said yes, but they ignored me! They look down on Chinese people! Returning the car was very convenient.
Everything was smooth and straightforward, without any unpleasant experiences. Car pickup was hassle-free with no unnecessary upselling. Drop-off was quick and efficient.
About QEEQ:10.0/10
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