The waiting time was quite long. A salesperson directly added comprehensive insurance without informing me, which would have cost me a few hundred dollars extra. After I noticed it, they tried to argue, but eventually canceled it. Just be more careful when checking. Other than that, it was satisfactory.
Overall service was good. The waiting time for picking up the car was quite long, and there were upselling attempts for upgraded models and insurance, which I declined. The car was fine and there were no issues during the trip.
I booked a Versa or a similar model online. When picking up the car, there was no Versa, only a similar model, the Corolla, but they wanted to charge extra. I refused. Guess what car they gave me? A Toyota Yaris. Terrible service.
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