Airport pickup and drop-off are very convenient. All the staff are friendly. Returning the car only involves checking the fuel gauge, no excessive procedures. Although the vehicle has over 90,000 kilometers, it is well-maintained and looks relatively new.
Very dissatisfied. I rented a car for a month and there was a free ferry service that they didn't mention. I found out later and told the rental company they should inform customers in advance. What kind of nonsense is this? No one would know unless you say something. It's all just a play on words. Ridiculous. The car rental platform also played the blame game and sent many emails that were a waste of time and did nothing useful. Extremely disappointing! As a platform, if you can't secure benefits for your customers, you should cover those costs instead of ignoring the issue!
The wait time for picking up the car was quite long, and upon arrival, I was informed that the reserved car was unavailable. After some coordination, I finally got the reserved car.
Car was VERY used, a lot of damage inside and outside. Two photo sessions was needed to document it all, wiper not good, and key not funtional below 12C. We did not get the car we had booked, Nissan...but a 110.000km used Subaru.
About QEEQ:8.0/10
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