Hertz at the Swiss airport is a deceitful company. They gave me a good car, but imposed a huge penalty after use. I rented for 2 days, and the rental fee was only around 900 rubles, but the penalty was 5000 rubles for minor, nearly invisible issues, with no standardized comments. They charged my visa directly! Don’t rent a Hertz car in Europe anymore; they are completely deceitful and dishonest!
I called customer service to see if out of courtesy they can allow to return the car two hours later, and they declined saying that anything above 30 min would be a whole day charge. I suggest to introduce an hourly charge at the time of return. Wouldn't affect their vehicle turn around as they have huge inventory.It would build good will.
About QEEQ:10.0/10
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